Identifying Responses that Show Active Listening Which of the following responses show active…

 Identifying Responses that Show Active Listening

Which of the following responses show active listening? Which block communication?

1. Comment: Whenever I say something, the group ignores me. Responses:

a. That’s because your ideas aren’t very good. Do more planning before group meetings.

b. Nobody listens to me, either.

c. You’re saying that nobody builds on your ideas.

2. Comment: I’ve done more than my share of work on this project. But the people who have been freeloading are going to get the same grade I worked so hard to earn.


a. Yes, we all get the same grade.

b. Are you afraid we won’t do well on the assignment?

c. It sounds like you feel resentful.

3. Comment: My parents are going to kill me if I don’t have a job lined up at the end of this term.


a. You know they’re exaggerating. They won’t really kill you.

b. Can you blame them? I mean, you’ve been in school for six years. Surely you’ve learned something to make you employable!

c. If you act the way in interviews that you do in our class, I’m not surprised. Companies want people with good attitudes and good work ethics.

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