Carol very much enjoyed her role as a supervisor and gained a lot of satisfaction from the role. However, there was one member of staff who caused her some difficulty. This was because he had the habit of changing the subject whenever she raised certain topics. Carol was very irritated by this and felt that this was getting in the way of progress. Finally, she reached the point where she could tolerate it no more and confronted him as to why he kept changing the subject. By ‘naming the process’ in this way, she was able to halt this destructive process and allow progress to be made. By confronting the issue directly, Carol created the opportunity to discuss constructively the anxieties that were leading to the tendency to avoid certain topics of discussion.
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