Finding the Solution You have just purchased a new enhanced ergonomic keyboard with media and Internet controls. You rush home and plug it into a USB port on your system unit. The keys work, but the media and Internet controls do not. As a team, research the possible causes of the malfunctioning keyboard. You can interview professors in the IT department, talk to your technical support staff, inquire at a local computer retail store, and search the Web. Create a list of possible reasons for the malfunction and the steps needed to correct it. Use a PowerPoint presentation to describe each of the possible causes and solutions in the order you would attempt to use them to solve this dilemma.
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