Linda had always worked in situations where she had been given considerable autonomy and minimal supervision. She therefore found it quite a shock when her new line manager supervised her work in some detail, with a clear focus on accountability. At first, Linda resented this, but she soon came round to valuing this aspect of supervision as it gave her a degree of confidence and security in knowing that she was not alone and unsupported in making important decisions. However, she also recognized that her new line manager was very skilful in this role, and feared that someone who lacked the necessary skills and sensitivity could have created a very tense and unhelpful atmosphere.
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