Discussion 1: Social Technologies in the Workplace

As a nurse manager, it is imperative to understand how social technologies can impact productivity, peer-to-peer relationships, and patient safety within the workplace. Collaborating with HR to understand policies and the organization’s expectations related to the use of social technologies allows nurse managers to more effectively and appropriately integrate today’s social platforms while mitigating the occurrence of inappropriate behaviors.

For this week’s Discussion, below is the assigned scenario. You will then use that scenario to investigate the social, ethical, and legal ramifications of social technologies.

Scenario : A physician in your setting is an avid user of social media. On many of his personal pages, which include blogs about his various outdoor hobbies, he plasters pictures of himself and his friends out drinking. He also tends to post extreme comments about politics and the economy. Many in your setting joke with him about the intensity of his social life, to which he always comments, “Work hard, play hard.” Though his actions are not hurting the morale of the setting, and his posts are always before or after work hours, should anything be said to this physician? In the future, could your setting experience any ramifications because of his presence in social media?

To prepare

  • Review the Learning Resources, focusing on the appropriate and inappropriate use of social technologies in the workplace.
  • Conduct further research on the social, ethical, and legal issues that result from inappropriate use of social technologies both inside and outside work hours.
    • For example, what laws protect the privacy and free speech of employees? How can workplaces legally safeguard themselves from various social technology issues such as defamation, misrepresentation, or misuse by individual employees? Of what legal ramifications, such as patient privacy and confidentiality laws, should managers be aware?
  • Reflect on the scenario to which you have been assigned.
    • How might employee use of social technologies impact the rest of the setting? How might it impact the care given to patients?
    • As the nursing manager who oversees the employee(s), what strategies (if any) would you employ to effectively address this situation?
  • Consider the social technology policies of your past or present workplace.
    • With regard to employee use of social media, do you believe the workplace policy is effective? Why or why not? As a nurse manager, could you use this policy to effectively address the behaviors in your assigned scenario

Post an explanation of the possible social, ethical, and/or legal ramifications of your assigned scenario. Explain the policy your current or past workplace has on the use of social technologies and how effective you believe the policy is. If your workplace does not have a policy, explain what the accepted practices or expectations are for your setting. Has lack of policy led to any problems? Support your responses by referencing authentic examples from the workplace and this week’s Learning Resources as appropriate.

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